Last updated: 1 June 2026
Privacy Policy
We believe in transparency. This policy explains exactly what data we collect, how we use it, and your rights, in plain language, no legalese.
Information We Collect
- •Account data: Your name, email address, and password (stored as a one-way hash) when you register.
- •Usage data: Units you enrol in, your progress, quiz scores, and completion timestamps.
- •Device data: Browser type, operating system, IP address, and time zone for security and analytics.
- •Payment data: Billing information is processed by our payment provider. We never store raw card details.
How We Use Your Information
- •To provide and improve your personalised learning experience.
- •To issue and verify unit completion certificates.
- •To send transactional emails (receipts, password resets) and, with your consent, product updates.
- •To detect and prevent fraud, abuse, unauthorised access.
- •To analyse aggregate usage patterns and improve our content.
Sharing & Third Parties
- •We do not sell your personal data to advertisers or third parties.
- •We share data only with service providers necessary to operate Pita Kasneb (hosting, payment processing, email delivery).
- •All third-party processors are bound by data processing agreements and appropriate safeguards.
- •We may disclose data if required by law or to protect the safety of users public.
Data Security
- •All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
- •Passwords are hashed using bcrypt with a high work factor and never stored in plain text.
- •Access to production systems is limited authorised personnel and requires multi-factor authentication.
- •We perform regular security assessments and vulnerability scanning.
Your Rights
- •Access: Request a copy of all personal data we hold about you.
- •Correction: Update inaccurate or incomplete information at any time in your account settings.
- •Deletion: Request deletion of your account and associated data. We'll fulfil within 30 days.
- •Portability: Export your unit progress and certificate history as a JSON or PDF.
- •Opt-out: Unsubscribe from marketing emails at any time with one click.
Cookies
- •We use essential cookies to maintain your session and preferences.
- •With your consent, we use analytics cookies to understand how learners navigate the platform.
- •You can manage or disable non-essential cookies in your browser settings at any time.
- •We do not use cross-site tracking or advertising cookies.
Questions about privacy?
Contact our Data Protection Officer at privacy@coursai.io. We respond within 72 hours.